gisborne peak winery

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gisborne peak winery
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景点点评
Planetwalker180

A lovely day with friends at this top spot for lunch. We were treated to a wine tasting that was comprehensive and very well delivered. The food was good and very plentiful with service to match. I would recommend this to groups as we were very well catered for. A lovely place, great amenities and lovely staff and food. Top spot not that far from Melbourne.

906RobB906

I took my partner their for her birthday last week (it was our 3rd visit) to this venue. They have an "Adopt a Vine" programme - your own vine for 3 years and you are invited to several functions through the year at highly subsidised price. There is also a members discount on bottled win.The luncheon menu is limited mainly to fare cooked in the wood fired ovens but very tasty along with antipasto and garlic bread.and your own birthday caaake ia quite acceptabl. Cake and coffee is also available

479lynettej

Hi,my name is Lynette Johnston my husband and I with a group of friends on a six weekly basis have to choose a place to have a Sunday lunch.Each couple has to find a new venue on a rotation basis.Three years ago our daughter purchased vouchers for us to dine at Gisborne Peak Winery,I'm a pizza person so I wouldn't have really been concerned about variety of food served.Sunday 15th Feb we had chosen to eat at Gisborne Peak,my husband asked me,is that the place we went to quite a while ago as there were only those expensive little pizzas for main.I honestly couldn't remember but sure enough he was correct,I have been in hospitality for close to 30yrs,we were all so disappointed.Tasting plates were small certainly not enough for two or four people unless you like lots of bread,pizzas again were small and could not be added to or changed in any way.We would never recommend to friends as a place to go.Whilst venue is beautiful,most staff friendly,the mains menu really needs to be more varied and flexible and not pre made.Upon leaving I took notice of what was left on other diners plates only to see the hard overcooked edges of pizzas and then outside half of a burnt pizza that had obviously been a disappointment.You have a really pleasurable place to dine and sip a glass of wine,but we won't return. Yours kindly Lynette Johnston

AWWA_66

Hi There AWWA_66,Thank you for taking the time to write us such a wonderful review!We're very happy to hear that you enjoyed your lunch with us, and that you had the opportunity to sample some of our wines. It sounds as though you appreciated our vineyard setting as much as we do, we feel very lucky to be situated in such a beautiful part of the world! Depending on where you're coming from, we can be a little tricky to find, however we're very glad you did find us! We are well signposted from the Gisborne South freeway exit, so we recommend first time visitors follow the signage or have a quick look on a map before heading out (phone reception can get a bit spotty out here). All in all, it's great to know you enjoyed your lunch with us (especially as we're not open for dinner) and we hope to see you back in Cellar Door again soon!Regards,Gisborne Peak Winery & Eco-Cottages

katieVictoria

Hi There katieVictoria!Wow, what a lovely review! Thank you for taking the time to leave us with such glowing feedback.We're very happy to hear that you found us! We are a little off the beaten track- coming from the Gisborne South freeway exit it is fairly direct and well signposted, but it can get a little tricky from other directions, so you did well! For first time visitors, it's definitely worth having a look at where we are on a map before heading out, especially as phone reception can get a bit spotty in Gisborne South. But you found us! And we're so glad you did because it sounds like you had a great experience! We pass on all feedback to our staff, and it's always great encouragement for everyone to read reviews like this one, it really makes it worth while!We hope to see you at GPW again soon (hopefully it's a bit easier to find us second time around!)Warm Regards,Gisborne Peak Winery

JeanetteL747

Dear Jeanette L,Thank you for taking the time to leave us with this great review! We're happy to hear that you enjoyed an afternoon with us, in our lovely vineyard setting! It's great to know that you enjoyed our menu options, we keep it small, but we do aim to have something for everyone. Hope to see you in Cellar Door again soon!Regards, Gisborne Peak Winery

RosieGC62

Hi RosieGC62,You're welcome! We're thrilled to hear that you enjoyed your stay with us, and that you found it to be a great pre-Christmas getaway! It sounds as though you got to enjoy a bit of everything we have to offer, which is fantastic. We hope you had a safe and festive holiday season. We'd love to see you again in 2015!Many thanks,Gisborne Peak Winery

juliegA3463CB

Hi There Julie G!We're so glad to hear that you enjoyed your Melbourne Cup Day with us. It was a great day for our staff as well, and although it was a lot of hard work (especially for Bob and Barb), it is more than worth it to hear that our visitors enjoyed the celebrations! Looking forward to seeing you in Cellar Door again soon!Regards,Gisborne Peak Winery & Eco-Cottages

julietheoracle

Dear julietheoracle,We're very sorry to hear that you didn't enjoy your time with us, and that you were not happy with your meal. You are right in noting that our menu is limited, this is an important fact that we are always quite open about. First and foremost we are a winery, therefore our main focus will always be on our much loved estate grown wines. Our menu was created to compliment the wines and offer our guests a well rounded experience. We offer a limited selection of wood-oven meals, and do our best to ensure that all visitors to Gisborne Peak are aware of this prior to, or upon their booking/ arrival. Our menu is published on our website, with links on all social media pages in the hopes that visitors can make an informed decision when visiting us.As for the quality of your meal, we are deeply apologetic that it was not to your liking. We strive to offer a consistently high standard of service and food, however it sounds as though your experience was one of the few that was simply not up to scratch. We'd like to take this opportunity to encourage all guests to approach staff straight away if they are not one hundred percent satisfied with any part of their experience - whether it be meals, wine or service - so we can work together to rectify the situation and find an amicable solution. Unfortunately, as this issue was not brought to our attention at the time, we can not change your experience. We would like to encourage you to visit us again, as we are proud of all our products and services, we'd love the opportunity to redeem ourselves and perhaps change your opinion.Thank you for taking the time to reflect on your time with us and leave us with this review, we view all feedback as a chance to learn, grow and better our business. Regards,Gisborne Peak Winery

prijinth

Hi There prijinth,We're happy to hear that you enjoyed Cup Day with us, we hope you backed a winner! Melbourne Cup Day is always a lot of fun for everyone here, its a lot of hard work too, but hearing that our visitors enjoyed the day makes it all well worth it!We'd love to see you in Cellar Door again soon, whether it's enjoying some more of our wines, or some lunch from our tasty wood-oven menu!Regards,Gisborne Peak Winery & Eco-Cottages

Arls1

Hi There Aris1,We're so glad you enjoyed an afternoon with us! We aim to create a warm friendly atmosphere for our guests, and its really lovely to hear that this goal translates. We also pass on all our reviews to our staff, and it's alway encouraging and rewarding for everyone to read responses like this one.We'd love to see you and your husband back in Cellar Door again soon, hopefully you can try one of our delicious wood oven pizzas!Thank you for taking the time to share your experience with us!Regards, Gisborne Peak Winery & Eco-Cottages

pamelaw857

Hi There Pamela W,What a fantastic way to celebrate your wedding anniversary! We're so happy to hear that you found your weekend with us special and romantic. It sounds like you really made the most of our picturesque setting. It's also great to hear that you had a chance to visit our Cellar Door and have some lunch, we hope you got the opportunity to sample some of our estate grown wines as well. Thank you for taking time to reflect on your romantic getaway and leave us with such glowing feedback. We hope to see you and your husband again soon - maybe to celebrate another year's anniversary!Regards,Gisborne Peak Winery & Eco-Cottages

720dang

Dear Dan,What an awful experience you had at our winery. I apologise for this and it has cost me many hours of fret and concern. As a manager and owner I have asked my staff 'how and why' did this happen, and further, 'what lessons have we learned from this situation'. No sense in going into the details of how this happened as it's over now and you've had a most disappointing experience at our place. So unlike us. Everyone here is empowered to fix a situation and we have procedures in place when this occasionally happens. Why those procedures didn't work on that day I don't know. I do know that others had a great day - but that doesn't help you. I have communicated with your family privately and offered some 'sorry' packages and I've yet to hear which option you might take up. I do hope you might give us another try. We won't let you down, I promise!

anneh583

Hello Anne,Thank you for those wonderful words about Gisborne Peak and our 'Ana'. She has been part of our establishment for many years and has a great rapport with our visitors. It is especially nice that you took the time to write us about your experience and all comments are posted on the staff bulletin board for inspiration and kudos. Hope to see you again soon.

SueD925

Hi There Sue D,Wow, what a fantastic review! You should be writing our brochures for us!It sounds like you got to experience a bit of everything that we have on offer and we're thrilled to hear that you enjoyed it all. Thank you for taking the time to post a review and let others know how you found your stay with us. We hope to see you again soon in Cellar Door or staying up in the Eco-Cottages!Many Thanks,Gisborne Peak Winery & Eco-Cottages

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