hello sampa receptive service

Very bad experience with this receptive service.Due to the rain in Sao Paulo, the receptive service insistently proposed the cancelation of the tour scheduled for the day. After accepting the cancellation proposed by the receptive service, the tourist was charged for the cancellation fee R$ 50. It's a disrespect to the foreign tourist to pay for a cancellation fee that was proposed by the service provider Fortunately the foreign tourist argued and refused to pay the cancellation fee