kings pointe

Dear John M,Thank you for your recent review. We do apologize that we did not exceed your expectations during your stay. Your comments and concerns have been passed along to the appropriate department managers. We appreciate your feedback.Thank you,King's Pointe Resort

The room was very clean and classy. The staff were very pleasant. The view from our third-floor balcony was beautiful. Can't wait to return.

Nice hotel to stay at while visiting Storm Lake. Clean , friendly and great views from the restaurant and bar.

Open Saturdays and Sundays. Lots of charm. Lots of really old Storm Lake history. My great Grandparents were pioneers in this community. I thought the tour gave me insight into their lives.

We loved the water park and lake. We all got to stay in the lovely rooms on shore side which made it easy for the grand kids to go back and forth between rooms.

We spent a quick weekend at the resort and totally enjoyed our stay from checkin to checkout, staff was friendly and helpful, great location on the lake, good restaurant with patio,paved walking/biking trail was beautiful too. Our room was on lakeside but opposite end from waterpark so we were not bothered by the families enjoying the fun of the great waterpark area, we hope to return soon and bring our kids and grandchildren. It was a nice find not to far from home. The downtown Storm Lake has some fun shopping and restaurants too!

liked the whole experience of the hotel and waterparks. Didn't eat at regatta but the local food was great

Old fashion tv :(. have pictures to show damage. They are not putting money back into hotel. Walls are thin and you hear everything .

Best variety of slides and aquatic fun around! We especially enjoyed the red and white "funnel" outdoor slide and the lightning fast yellow indoor slide. Also enjoyed soaking up sun beside the outdoor pool - mist from cooling stations were an unexpected perk. Kings Pointe has something to offer all ages.

Liked: The best slide is the green indoor one because you can either sit up to go slower or lie down to go faster. It's the most fun if you switch between the two positions as you're going down the slide. The tube slides were also pretty good, and the outdoor one pretty much drops you right into the lazy river. The two "drop" slides are shorter and less steep than the ones at other parks which I always avoid. The first two times I went on the steeper of the two, it was fun. The third time, I was jolted pretty hard and I was worried I broke a tooth.Disliked: The green outdoor slide was really rough. You get going fast, but the slide is bumpy and the water splashes in your face too much. When it dumps you out, you get plunged way underwater (and I'm not even talking about the "toilet bowl" slide, which we didn't ride). My wife's back hit the bottom pretty hard, and she's pretty slender. The orange indoor slide was pretty similar so we also didn't like it.

Dear sophieollie, Thank you for staying at King’s Pointe Waterpark Resort! We are very happy to hear you had a great time during your stay. We really appreciate the review and all of your nice compliments about the resort. We will be sure to pass a long your concerns to the appropriate department managers. Our outdoor waterpark is a great place for family fun so we hope your family will be able to make another trip to King’s Pointe Resort. Feel free to ‘like’ us on Facebook, follow us on Twitter (@kings_pointe), or sign up for our newsletter on our website for the latest specials and updates.Sincerely,Sam KavanSales Coordinator

Dear wsr0224, Thank you for staying at King’s Pointe Waterpark Resort! We are glad you enjoyed your lakeside room and the food from the Regatta Grille. We appreciate your feedback and we hope to see you this summer to enjoy the summer months at the resort. Feel free to ‘like’ us on Facebook, follow us on Twitter (@kings_pointe), or sign up for our newsletter on our website for the latest specials and updates.Sincerely,Sam KavanSales Coordinator

Dear Dawn B,Thank you for your most recent review on King's Pointe Waterpark and Resort. Your review has been passed on to all of our department directors and managers. We use all reviews as a learning tool within the resort. It sounds like there was a lot of communication errors on our part during your stay at the resort. We do want to sincerely apologize for those errors and how the situations were handled in the restaurant and waterpark. We do not want this to happen to anyone else that travels to the resort for a weekend getaway, birthday party, or large event and we will use this review as a learning tool for our staff. Again, we apologize for the way your family was treated due to communication errors on our part. Sincerely,Whitney DickinsonSales Coordinator

Dear NovelAdventures,Thank you for staying at King’s Pointe Resort and thank you for taking the time to review your experience! We are happy to hear you and your family enjoyed your time spent at the resort as well as the waterpark. We do take pride in our customer service and cleanliness of the resort. Thank you again for your review, we hope you get a chance to visit us again this summer when the outdoor waterpark is open! Feel free to ‘like’ us on Facebook, follow us on Twitter (@kings_pointe), or sign up for our newsletter on our website for upcoming specials and events.Sincerely,Whitney DickinsonSales Coordinator

Dear jason d, Thank you for staying at King’s Pointe Resort! We are glad your family and you enjoyed your stay, along with your pet. We’re happy to hear your room was clean and our staff was friendly. We hope you get a chance to visit during the summer when the view is even more beautiful! Thank you for your feedback. Feel free to ‘like’ us on Facebook, follow us on Twitter (@kings_pointe), or sign up for our newsletter on our website for upcoming specials and events. Thank you,Samantha KavanSales Coordinator