the perfect dress milton

My bridesmaids and I went to The Perfect Dress in November 2012. We found a dress, had measurements done and ordered. We picked up our dresses at the end of January. 3 of the 4 dresses looked and fit great. But, my maid of honors’ dress was one size too big – she actually paid $35 extra because the size she got put her into plus size. When we brought it to the attention of the manager, he said that she had lost weight. I said she wouldn’t lose weight in only one spot. She was re-measured and they found that the girl who had measured her was off by 3 inches in her waist. I said they need to order a new dress. He refused, saying it wasn’t the stores mistake it wasn’t’ their mistake. I said we listened to the advice from the girl who measured her. The only thing he did was refund the $35 plus size fee (but it didn’t matter because she needed to spend twice as much to alter it). The manager wasn’t even the one who told us this – it was one of the girls (he was mad at us and didn’t want to face us). All in all, the dresses look beautiful, but this mistake really made our experience a negative one.

Please do not shop at the perfect dress in milton or mississauga!!!! Awful customer service especially by Mike the so called manager. He ordered the wrong bridesmaid dresses and then blamed me for not ordering earlier. He was rude and offensive and laughed at me when I couldn't understand what happened. He is a liar and a jerk who told me I knew nothing about the industry and that I was inconveniencing him by calling him after hours. He did not even offer me an apology for making such a huge mistake. He also refused to show me the work order he put in why? Because he was the one who screwed up and blamed it on the Dessy group. Later I received a call from a police officer saying that we threatened him when we never did. Please shop for your special occasion somewhere else. No one needs this type of aggravation.